As some of you may have already guessed, I am new to the BioDerm team and the healthcare industry. I have only been with the company for the past two weeks; however, ever since my first interview I could see the dedication and passion everyone here has for the products we produce. It’s one of the things that attracted me to the company. Everyone from the call center representatives to upper management is enthusiastic about making a difference for our customers and improving their daily lives. I’ll admit, I didn’t quite get it at first. Then I looked a little deeper, and I was struck by how different they were from what is currently on the market and how they could make a positive impact for physicians, caregivers, and ultimately patients.
And fortunately, it seems I’m not alone. This afternoon I was sent an email which I would like to share with you. The email is from one of our patients, Kelly Iden. Kelly was recently sent samples of our tubing securement devices, UniGrip and Grip&Seal as well as BioPlus+.
CathGrip is our hydrocolloid based catheter securement device. It uses the same adhesive as Men’s Liberty and can secure almost any tube coming out of your body. Tubes and drains are common in hospitals, but what I didn’t know was that some people have permanent tubes – they’re always going to need products like ours!
Kelly is one of these. He has a permanent suprapubic tube and is currently recovering from surgery to correct buried bumper syndrome.
Below, he describes his experience using our products.
“I wanted to thank you all for the samples and say I love your products. My skin was happy for one of the first times in 5 years. They don’t cause itching, or pain. After you remove them you cannot tell where they were. They are sturdy and they didn’t fall off (or even lift) and the clasps didn’t break no matter how many times you opened and shut them. I loved them both but at this time I prefer the UniGrip. The BioPlus+ didn’t cause any itching either. You have an awesome product and it truly does what it claims to do”
That last sentence really drove it home for me. We are not just selling healthcare devices without purpose; we are creating products that positively impact the lives of other people. I now understand where the passion and dedication comes from; it comes from stories like this.
With that being said, we still have many people to help. There will be more stories to tell and more people who can benefit from discovering these lifechanging products.
So I’m sending out a big thank you to Kelly for sharing his experience with us and allowing me to share it with our readers. I look forward to hearing more stories like this one, so please, if you have an experience you would like to share with us, don’t be afraid to reach out. We would love to hear your story!