FAQs

Start on a day that you are going to be home. Men's Liberty has a "learning curve", and you may go through 3 applications the first day. Before getting started, make sure that you wash the groin area with a non-moisturizing bar of soap. We recommend Ivory or Gold Bar Dial bar soap. Do not use liquid soaps. We recommend you watch the application video at https://mensliberty.com/our-solution/how-to-use/ before your first application.

A short wear time for the first application is normal. It generally takes 2 to 3 applications the first day to build up to a 24-hour wear time. As soon as the first one comes loose, apply a new one immediately. Do not switch to a diaper or pad otherwise, you will not be able to build up the wear time. Moisture trapped in the skin by condom catheters, diapers, and pads interferes with Men's Liberty's seal and limits wear times of initial applications.

The Men's Liberty urine collection pouch needs to lay flat against the inside of one leg and placed below the anatomy to ensure proper flow of urine away from the body. Do not tuck the bag inside underwear as this may cause the bag to fold or kink blocking urine flow.

Make sure Men's Liberty is worn under loose-fitting boxers or shorts. Do not use restrictive or absorbent underwear with Men's Liberty.

You may use a small amount of Vaseline or some other kind of lubricant on top of the adhesive to help ease it back to the natural resting position.

Always wash the anatomy with non-moisturizing soap such as Ivory or Gold Bar Dial. Do not use liquid soaps as they contain moisturizers and will reduce adhesion or keep Men's Liberty from sealing to your skin. Apply Men's Liberty to clean, dry skin. Men's Liberty will not seal to your skin if it is damp. Allow the BioPlus+ Barrier wipe to completely dry before applying Men's Liberty. BioPlus+ feels sticky on the skin when it is wet. You will know the BioPlus+ has dried completely when it is no longer sticky. Do not use other incontinence products at the same time with Men's Liberty, such as absorbent products like diapers and pads. These trap in moisture which will interfere with Men's Liberty's seal, shortening your wear time.

• Glans of the penis is not completely clean and free of oils/wax/soap residue.
• Use of a soap that contains moisturizers/lotions.
• Glans not completely dry after washing or applying the BioPlus+ Barrier wipe.
• Change in caregivers who may not be trained in the proper application.
• The buildup of hydrocolloid adhesive residue–This can be removed with FreeDerm or another adhesive remover.
• Using other incontinence products—Men's Liberty is designed to be used continually and using diapers or pads will shorten wear time by introducing excess skin moisture.
• Change in health such as reduced dexterity, skin irritations, new medications, etc.
• Bag filling with urine not being emptied frequently–You may need a leg bag for extra capacity.

The Men's Liberty uses a gentle and moveable adhesive called hydrocolloid. If not removed properly with FreeDerm, adhesive remover, or warm soapy water, small amounts of the adhesive can create a build-up layer on the skin even if you can't see it.
Periodically, you can soak the tip of the anatomy with FreeDerm and wrap a warm wet washcloth around the head to break up and hydrocolloid adhesive build-up.

Long-time users should try this method to break up adhesive build-up if they are having a reduction of wear time or leaking at the adhesive.

• Try to remove any hydrocolloid adhesive build-up (mentioned above).
• You may want to try applying Men's Liberty in the early morning because your body may hold less moisture.
• Make sure to allow the BioPlus+ wipe to dry completely.
• You can try laying down when applying or utilizing the KindKlamp, penile clamp, to reduce or temporarily stop the amount of urine that leaks when applying Men's Liberty.
• Check that the faceplate (petals) is aligned properly with the urinary opening of the penis. You may need to use the KindKlamp, penile clamp, to temporarily stop the flow of urine during application.
• Check that the faceplate seal is applied correctly by first applying at the grove at the underside of the penis prior to wrapping around the tip. Apply the faceplate seal so that it overlaps the faceplate "petals" and a little bit of the plastic tube housing. Make sure you are allowing the adhesive to naturally wrap around the head of the penis, so it is flat and wrinkle-free without stretching the adhesive. If the faceplate strip does not wrap all the way around, you may need an additional faceplate strip to keep the product on and make a complete seal.
• Ensure that the Men's Liberty is positioned below the anatomy to allow for the flow of urine away from the body and with gravity. Ensure that a leg or bedside urine collection bag is positioned below the bladder.

Some men may experience a slight stinging when using the BioPlus, however, this sensation generally goes away once it dries. If the stinging sensation continues, stop the use of the BioPlus+, wait to heal before using again, and you can call the Men's Liberty Nurse Support Line for further help. 1-888-920-9363 (M – F, 9am – 5pm EST).

Try the allergy test mentioned above with and without BioPlus+. Men's Liberty can be used without the BioPlus+.

You may have applied the adhesive faceplate seal too tightly during the application or are experiencing a vacuum effect when draining. Do not stretch or pull the adhesive tight around the head of the penis. You can also try to separate the layers of the urine collection bag(s) to allow some air into the bag and reduce suction. Do not block the Men's Liberty's micro vent with restrictive underwear or diapers. When connecting to another urine collection bag, it is recommended to use a vented bag.

Make sure the Men's Liberty is positioned lower than the anatomy to allow the proper flow of urine with gravity.
Do not pull or tug on the adhesive when removing. Allow warm water or FreeDerm to loosen the adhesive so it can be gently rolled off the skin.

The first step in making sure you get 24 hours or more of wear time is to always wash the anatomy with a non-moisturizing bar soap such as lvory or Gold Bar Dial. Do not use liquid soaps as they contain moisturizers, which will reduce adhesion and keep Men's Liberty from sealing to your skin. Next, apply Men's Liberty to clean, dry skin. Men's Liberty will not seal to your skin if it is damp. Lastly, allow the BioPlus+ prep wipe to dry completely before applying Men's Liberty. BioPlus+ feels sticky on the skin when it is wet. You will know the BioPlus+ has dried completely when it is no longer sticky. A short wear time for the first application is normal. It generally takes 2-3 applications the first day to build the wear time up to the 24 hours. As soon as the first one fails, it is extremely important to put a new one on immediately. Do not go back and forth between a diaper/pad and the Men's Liberty otherwise you will not be able to build up the wear time.